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Size option bug @ brochures

Hi, We are experiencing a bug on the productpage of 'wire-o brochures': The first selectable option SIZE is missing. Therefor none of the next selectable options are populated. We are using the website in Dutch. Upon search, other users of the same HelloPrint API and same product on their site also have this bug. Our HelloPrint plugin is updated to the latest version 1.8.2 https://imagodrukwerk.nl/product/wire-o-brochures-wireobooklets/ Thank for your time and help!

Can't see all the products I imported in my shop

Hello, I am having a very hard time importing products to my shop (www.pixby.fr) For exemple, I added "All booklets" today which has a total of 9 products. After importing them, in my woocommerce dashboard, on product page I see all 9 of them but the customer only sees 6. So, 3 products are missing (kinda non visible in the shop for the customer) so I thought it would be an importation fail. I tried to delete the 3 of them and reimport them but the problem persists. And that's only one category. It's like... not even 2% of all the products I would like to add to my shop. Is there a fix for that ?

Order Status Problem

Using the API request from "Retrieve a specific order" the API response says order status is **IN_PROGRESS_** ``` { ... ... "orderStatus": "IN_PROGRESS", ... ... } ``` BUT in connect.helloprint.co.uk order detail page order status is **Ready for production** Can you help us how to check how we can match the status for api and the admin dashboard?

Change the language for product description

Hello, The product descriptions appears always in French. Is there a parameter to request the results in another language? Greetings, Mo.

Get all product references

Hello, I can't see where to browse all item reference ids and variant keys. Is there an endpoint to retrieve it ?


Hi, is it possible to have a full documentation to understand API key and how to use it with your product catalog. Thanks