Discussions
Size option bug @ brochures
Hi, We are experiencing a bug on the productpage of 'wire-o brochures':
The first selectable option SIZE is missing. Therefor none of the next selectable options are populated.
We are using the website in Dutch.
Upon search, other users of the same HelloPrint API and same product on their site also have this bug.
Our HelloPrint plugin is updated to the latest version 1.8.2
https://imagodrukwerk.nl/product/wire-o-brochures-wireobooklets/
Thank for your time and help!
Posted by Fred 20 days ago
Can't see all the products I imported in my shop
Hello,
I am having a very hard time importing products to my shop (www.pixby.fr)
For exemple, I added "All booklets" today which has a total of 9 products.
After importing them, in my woocommerce dashboard, on product page I see all 9 of them but the customer only sees 6.
So, 3 products are missing (kinda non visible in the shop for the customer) so I thought it would be an importation fail. I tried to delete the 3 of them and reimport them but the problem persists.
And that's only one category. It's like... not even 2% of all the products I would like to add to my shop.
Is there a fix for that ?
Posted by Karen Bayadyan about 2 months ago
Order Status Problem
Using the API request from "Retrieve a specific order"
the API response says order status is **IN_PROGRESS_**
```
{
...
...
"orderStatus": "IN_PROGRESS",
...
...
}
```
BUT in connect.helloprint.co.uk order detail page order status is **Ready for production**
Can you help us how to check how we can match the status for api and the admin dashboard?
Posted by AnthonyP 4 months ago
Change the language for product description
Hello,
The product descriptions appears always in French.
Is there a parameter to request the results in another language?
Greetings,
Mo.
Posted by Mo 8 months ago
Get all product references
Hello,
I can't see where to browse all item reference ids and variant keys. Is there an endpoint to retrieve it ?
Posted by Jérôme DENIS over 1 year ago
Documentation
Hi,
is it possible to have a full documentation to understand API key and how to use it with your product catalog.
Thanks
Posted by WAMSTER ALain over 1 year ago