Discussions
Artwork/File check process
What are the steps involved in verifying or examining an artwork or file using this particular API?
Posted by PRINT WORL 23 days ago
Im Tired
When i add bulk product I get 1000 email Bulk Import Completed!
Please check this error.
Posted by anon 2 months ago
Error price
Hello, I have the hello print plugin for woocommerce. The prices I get on my product page and when I add to cart are different, can you help me please?
Posted by Solenn baer 5 months ago
Please mention plugins for wordpress store
Please mention plugins for wordpress store so that products show design and stuff exactly like helloprint.
Posted by Raph 7 months ago
The global margin % is not working as expected
for example. global margin of 0% gives a price exactly the same as the base price (from helloconnect)
setting global margin to 10%: product price is 11% of the base price.
setting global margin to 20%: product price is 25% of the base price.
setting global margin to 50%: product price is 100% of the base price.
In all cases, is looks like the global margin setting (percentage) is actually the percentage of the product price AFTER applying the markup... so not a percentage of the base price, but of the end price. This is very confusing.
The customer will pay more for a product than just 'base price' + 'base price\*margin'.
It is not clear why this is, and who will recieve this in the end.
Posted by Fred 8 months ago
Size option bug @ brochures
Hi, We are experiencing a bug on the productpage of 'wire-o brochures':
The first selectable option SIZE is missing. Therefor none of the next selectable options are populated.
We are using the website in Dutch.
Upon search, other users of the same HelloPrint API and same product on their site also have this bug.
Our HelloPrint plugin is updated to the latest version 1.8.2
https://imagodrukwerk.nl/product/wire-o-brochures-wireobooklets/
Thank for your time and help!
Posted by Fred 9 months ago
Can't see all the products I imported in my shop
Hello,
I am having a very hard time importing products to my shop (www.pixby.fr)
For exemple, I added "All booklets" today which has a total of 9 products.
After importing them, in my woocommerce dashboard, on product page I see all 9 of them but the customer only sees 6.
So, 3 products are missing (kinda non visible in the shop for the customer) so I thought it would be an importation fail. I tried to delete the 3 of them and reimport them but the problem persists.
And that's only one category. It's like... not even 2% of all the products I would like to add to my shop.
Is there a fix for that ?
Posted by Karen Bayadyan 10 months ago
Order Status Problem
Using the API request from "Retrieve a specific order"
the API response says order status is **IN_PROGRESS_**
```
{
...
...
"orderStatus": "IN_PROGRESS",
...
...
}
```
BUT in connect.helloprint.co.uk order detail page order status is **Ready for production**
Can you help us how to check how we can match the status for api and the admin dashboard?
Posted by AnthonyP about 1 year ago
Change the language for product description
Hello,
The product descriptions appears always in French.
Is there a parameter to request the results in another language?
Greetings,
Mo.
Posted by Mo over 1 year ago
Get all product references
Hello,
I can't see where to browse all item reference ids and variant keys. Is there an endpoint to retrieve it ?
Posted by Jérôme DENIS almost 2 years ago